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                                                                                       WE CARE

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Welcome Back, We are committed to your well being. Trust you and your family are keeping well. The pandemic has been very tough for us. Our industry has been equally affected by its impact, but that has not stopped us from thinking about your well-being.

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Sidhant Hotels, has devoted itself in the service of hospitality, by providing highly personalised services. Guided by this mantra, we have taken few precautionary measures keeping your well-being in mind.

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Your safety and the safety of our team members are our highest priority. Which is why, within the hotel, we have activated a dedicated crisis support team with the essential preparatory and preventive measures.

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We wish you a safe stay with us .Thank you for choosing Sidhant Hotels.

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GUEST CHECK-IN EXPERIENCE

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  • At the time of check-in, our trained staff will check your body temperature using an infrared thermometer and help you sanitize your hands. Any guests with a temperature above 99.1ËšF will be refused admission and will be advised to report to the closest medical facility.

  • The bell boy and the concierge will assist you in sanitizing your luggage and placing it near the reception area.

  • At the reception counter, contactless check-in process will take place for your reservation.

  • Record of all guests visiting our property will be maintained as per Government guidelines.

 

 

OUR INDOOR SANITISATION & CLEANLINESS STANDARD

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  • Each room will go through high levels of sanitization by the housekeeping department using eco-friendly disinfectants, gloves, masks and face visors.

  • All washrooms are well equipped with liquid soap dispenser(s) or packed soap bars.

  • Room linen will be changed once in a day or as requested by guest.

  • Regularly wiping and disinfecting are done for areas which are touched  frequently such as door handles, light switches, in-room tablets, safes, coffee  machines, minibar refrigerators and TV remotes.

  • All bed linens and towels are washed frequently with disinfecting laundry detergent.

  • We have provided hand sanitizer dispensers throughout the hotel, particularly  in high-traffic areas.

 

 

SAFE DINING EXPERIENCE

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  • Hygiene and sanitization are our top priority.

  • Our restaurant staff will wear a 3 ply mask and hair net at all times.

  • Table and seating arrangement will follow social distancing norms. In all public areas like restaurant, lobby and lounge, seating arrangements  have been realigned to maintain appropriate distance between each guest

  • Government approved sanitizing agents are used to clean vegetables, meat and all other materials.

  • All our kitchen supplies are fully sanitized before they are brought into the stores and refrigerators.

  • We request to go for in-room dining service rather than moving to restaurant.

 

 

CANCELLATION POLICY

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  • The guest can cancel free of charge until 1 day before arrival.

  • The guest will be charged the cost of the first night if they cancel within 1 day before arrival.

  • If the guest doesn’t show up they will be charged the total price of the reservation.

  • Booking cannot be cancelled/modified on or after the check in date and time mentioned in the Hotel Confirmation Voucher.

  • Non-refundable rates cannot be cancelled once the booking is made.  Full retention will be charged in case of cancellation.

 

 

                                                                 

                                                               

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